Staying safe

Community Christmas brings together Christmas Day events and welcoming places organised by local charities, churches, community groups, businesses, venues and individuals. We want to help you find somewhere to enjoy some company, while giving you some useful information to help you feel confident and safe.

How events are checked

Every event is submitted by its organiser and reviewed by someone at Marmalade Trust before it appears on the website.
We check that the event is taking place at the stated location, that it offers an opportunity for people to spend time with others and that there is a way to contact the organiser.
Events are independently organised. Marmalade Trust promotes them but doesn't run them, attend them or supervise what happens on the day. We can't guarantee every aspect of an event, so please contact the organiser directly if you have any questions before attending.

Before you go

Contact the organiser before travelling to confirm that the event is still going ahead. If the listing says booking is required, make sure you've booked your place before you go.
If you have any questions about what to expect, accessibility or facilities, contact the organiser beforehand.
Let a friend, relative or neighbour know where you're going.
Plan how you'll get there and home again. Public transport is very limited on Christmas Day.
Be cautious if you receive an unexpected request for payment or personal financial information. Check directly with the organiser using the contact details on the listing before making a payment or sharing any information. Never share your banking password, PIN or security codes.

Report a problem

If something about an event doesn't look right, or something happened at one, please tell us. Call 07566 244788. We'll look into it and take the event off the website if we need to.

We answer calls on working days and on Christmas Day. At weekends and on bank holidays, including Boxing Day, please leave a message and we'll call you back on the next working day.

We're a small team, not a crisis support line. If someone is in danger, call 999.

If you're in crisis and need urgent support, you can call Samaritans free, 24 hours a day, on 116 123. Other support services are listed on Marmalade Trust's website.

Lifts

Some events say “Lifts offered”. That means the host may be able to help you get there, but it isn't guaranteed. Please contact the host to ask and to make the arrangements. Lifts are arranged between hosts and guests, not through Marmalade Trust, and both should take reasonable steps to make sure the journey is safe.